CONNECTED SUPPORT FROM NORDHAVN SECURES OPTIMIZED UPTIME
– EVERY MINUTE COST MONEY!

Connected Support
  • Minimize downtime and costs – optimize your profit!

  • Always support – anywhere, anytime, any site

  • On-site operator and off-site expert = low repair costs

CONNECTED SUPPORT

To minimize downtime and costs we offer our customers one of our highly skilled Service Technicians as an on-site solution, saving you unnecessary working hours and downtime!

When stoppage customers are used to await the entire booking process – from call to Nordhavn, to Service Technician is on-site – but “Connected Support” optimizes the process and saves:

  • Booking time

  • Travel expenses (Service Technician / flight / hotel / etc.)
  • Labour costs

How does the multifunctional support glass’s function?
The customer puts on the multifunctional glass’s, hereby giving our Support Center access to see everything the customer sees through the glasses.

The Service Technician can give spoken instructions, but also project symbols and text onto the glass’s eye display which customer are able to see.

Furthermore, our Support Center have the possibility of making on-site software updates, re-programming, and power upgrade engine performance.

This way customers issue is solved by themself in co-operation with our Support Center.

“Connected support” is a one-day-rental option but also a purchase option for larger OEM customers.

Connected Support

THE SUITECASE CONTAINES:

  • Computer

  • Diagnose cables

  • Diagnose software and license

  • Multifunctional support glass’s

  • Modem with Wi-Fi extender

  • Junction box

  • In ear headphones with noise reduction
    – protects up to 101 decibels

Do you have questions for
our solutions and products?

Let us help you find the best solution!

+45 70 21 34 00
sales@nordhavn.dk
Call me