CONNECTED SUPPORT FROM NORDHAVN POWER SOLUTIONS SECURES OPTIMIZED UPTIME
– EVERY MINUTE COST MONEY!

Connected Support
  • Minimize downtime and costs – optimize your profit!
  • Always support – anywhere, anytime, any site
  • Onsite operator and offsite expert = low repair costs

CONNECTED SUPPORT

To minimize downtime and costs we offer our customers one of our highly skilled Service Technicians as an on-site solution, saving you unnecessary working hours!

When stoppage customers are used to await the entire booking process – from call to Nordhavn, to Service Technician is on-site – but “Connected Support” optimizes the process and saves:

  • Time on booking
  • Travel expenses (Service Technician / flight / hotel / etc.)
  • Redundant working hours (Service Technician)

HOW DOES THE MULTIFUNCTIONAL SUPPORT GLASS’S FUNCTION?

The customer puts on the multifunctional glass’s, hereby giving our Support Center access to see everything the customer sees through the glasses.

The Service Technician can give spoken instructions, but also project symbols and text onto the image on the glass’s eye display which customer are able to see.

Furthermore, our Support Center have the possibility of making on-site software updates, re-programming, and power upgrade engine performance.

This way customers error is solved by customer oneself in co-operation with our Support Center.

“Connected support” is a one-day-rental option but also a purchase option for larger OEM customers.

Connected Support

THE SUITECASE CONTAINES:

  • Computer

  • Diagnose cables

  • Diagnose software and license

  • Multifunctional support class

  • Modem med Wifi-extender

  • Junction-box

  • In-ear headphones with noise reduction – protects up to 101 decibels

Do you have any questions for our solutions and products?

Let us help you find the best solution!

+45 70 21 34 00
sales@nordhavn.dk
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